Letting Your Property

If you want to rent out your property, our professional experienced team can advise you on all aspects of letting.

We offer a range of services including:

A professional team of experienced property advisors and support staff
Up to date expertise of current landlord and tenant legislations and regulations
Tenant screening
Clear marketing strategies to let your property at its full market value
Realistic rental valuations
No let – no fee
Honest ongoing advice, help and feedback
A complete team of qualified tradesmen, including builders, plumbers, electricians and energy performance engineers.
Landlords Insurance – we can offer advice and very competitive products.

Landlord Registration and Licensing Housing (Wales) Act 2014

Landlord Registration and Licensing Housing

All landlords are now required to register with rentsmart.gov.wales subject to your circumstances, you may also be require a landlord license our staff are on hand to offer advice in this regard. We understand that different landlords have different levels of experience and require different levels of involvement in this process. Therefore, we offer two different packages; a full management service, and a let only service. For more information on our fees, please click here.

Fully Managed Service

Our full property management service is tailored to suit each individual landlord. The landlord can decide how much involvement they want to have and just leave the rest to our team.

Fully Managed Property Service

For a fully managed property we will carry out, when required:

A free, honest rental evaluation, carried out by an experienced, friendly advisor
Advertise your property in our branch and online
Conduct accompanied viewings
Obtain references and/or a financial guarantor for every prospective tenant
Prepare and sign contracts for both new and existing tenants
Hold bond deposits, complying with the latest regulations
Carry out a full inventory at the start of each new tenancy and inspect the property at regular intervals
Organise gas safety inspections, if requested
Organise electrical inspections, if requested
Organise energy performance inspections, if requested
Organise legionella risk assessments, if requested/required
Obtain all meter readings and liaise with local council regarding council tax matters
Collect the rent and chase any rental arrears if necessary
Carry out any repairs/maintenance required up to an agreed sum of money and contact you thereafter
Obtain a landlord license to comply with current regulations

Let Only Service

If you are a more experienced landlord you may wish to handle the daily running of your property yourself. We can still help and will provide the following services:

Let Only Property Services

A free, rental valuation, carried out by an experienced, friendly member of the lettings team
Advertise your property in our branch and online
Accompanied viewings
Prepare and sign contracts
Carry out a full inventory at the start of the tenancy
Collection of the first months rent and bond (the bond will be forwarded in order for you to register with an appropriate scheme)
Once the contracts have been signed, we will deduct our letting fee from the monies received from the tenants. Thereafter all of the paperwork will be sent to you for you to start managing your property yourself.

Marketing

When you instruct us to let your property, you automatically benefit from our comprehensive marketing strategies.

Our sole objective is to obtain the maximum price for your property.

How We Market Your Property

An eye catching ‘to let’ board will be put up outside your property
Details will immediately be available at our branch
We will add your property to our modern website as soon as the property is ours to market
Our website is continually updated, whenever information changes
We will continually cross match your property against registered applicants’ details, at the beginning of the process until the property is let to your satisfaction
Your property will be seen on major property portals

Lettings Services (Fees)

To download our Letting Services Fee click here

Landlord Fees

Description	Fee (all stated are inclusive of VAT)
Tenancy set up (management - standard option – first month’s rent only – this includes: occupation contract, full inventory, deposit protection and prescribed information, notification of council tax and welsh water)	90% of monthly rent
Management - standard option (each month thereafter)	12% of monthly rent
Tenancy set up (management - enhanced option – first month’s rent only – this includes: occupation contract, full inventory, deposit protection and prescribed information, notification of council tax and welsh water)	100% of first months rent
Management - enhanced option (each month thereafter)	17% of monthly rent
Credit reference check, one applicant	£60
Credit reference, each additional applicant(s) and/or guarantor	£3.60
Tenancy set up (tenant find only)	100% of first months rent
Instruction of another agent during sole agency period / tenant find by landlord – administration fee	£150
Paper copies of statements of account	1.2% of monthly rent
Attendance at Court/Tribunal	£75 per court appointment
Service of notice (RHW16)	Included in management fee
Service of notice Rent Arrears (RHW20) - standard option	£50
Wait at property for contractor	£60 per hour/part thereof
Annual Tax Return Statement	£30
Maintenance Handling – administration fee* *subject to letting agreement type	£15 added to total invoice cost
Interim Inspection	£50.00

Tenant Fees(for any tenancy started or renewed after 1 September 2019)

Description	Fee (all stated are inclusive of VAT)
Refundable Holding Deposit* *If an applicant fails to enter a contract upon successful application, the holding deposit is retained.	Equivalent of one weeks rent
Late payment fee	Payable when payment is 14 days overdue at 3% above the Bank of England base rate. Calculated on a day-to-day basis from the day upon which it became due down to the date of payment
Pet deposit (addition to bond)	£100 per pet
Payment methods	i) Holding deposit – debit/credit card ii) Initial rent / deposit – debit/credit card iii) Monthly Rent payments – standing order. Card payments are also accepted, however due to clearance times this should be paid 5 working days before your due date
Payment on increased insurance premium	Payable for any action taken by the tenant that results in increased insurance premiums. Payment options will be discussed depending on the amount. Evidence of said increase shall be provided to the tenant should the situation arise due to the tenant’s default.